Eurovision in Concert will be postponed to Saturday, 10 April 2021! Your ticket(s) will remain valid for the event and can be used on the new date. The location and starting time remain the same. Your tickets will be valid for this new date. Good to know: the ticket price for 2021 has increased, but of course you don’t have to pay for that difference.
Ticketholders of a Collectors Ticket
The Collectors Tickets will be send two weeks before the new date.
I can’t go to the event on the new date, what are my options?
Eurovision in Concert is a concert organized by fans for fans. Completely organized by volunteers. Thanks to the efforts of all suppliers, we were able to move Eurovision in Concert from April 4, 2020 to April 10, 2021.
The coronavirus pandemic is an exceptional situation that has a major financial impact on the entire cultural sector. Together with various trade associations in the cultural sector, the Ministry of Education, Culture and Science, the Ministry of Economic Affairs and the Authority for Consumers & Markets, it has been decided that in this exceptional situation a refund of the tickets will be offered in the form of a voucher. In order to keep the sector vital. This is what we call Save your ticket, enjoy later.
As a ticket holder you will receive a mail from Ticketmaster with instructions how to apply for the voucher / credit. You are kindly requested to indicate this within 4 weeks after receiving this email via the link in the email. These credits will then be deposited into your Ticketmaster account. This credit is valid for 24 months and can be used for Eurovision in Concert 2022.
For how long is my voucher valid?
Your voucher is valid for 24 months after issue. So it’s possible to use it for the edition of 2022. In the unlikely event that you won’t use the voucher within 24 months, you will be entitled to a refund of the residual value.
NB. You can use the voucher only for tickets for Eurovision in Concert.
I have multiple tickets, and I want to use some for the new date and exchange some for a voucher. Is this possible?
No, unfortunately this is not possible. You can only request a voucher for all (event)tickets in your order.
I bought a ticket from a resale site. What should I do?
The official ticketing partner of Eurovision in Concert is Ticketmaster. In case you bought your ticket from another website, we advise you to contact the company where you’ve purchased the tickets.
I can’t go on the new date and I don’t want a voucher.
That’s too bad! A voucher will be valid for 24 months, so you’r not able to attend in 2021, you can use the voucher for purchasing tickets in 2022.
Ticketmaster will contact all ticket holders. In this mail you can read how to get a refund.